DVEM

DVEM Gate

Terms of Service

Last updated: April 20, 2026

DVEM ("DVEM," "we," "us," or "our") provides DVEM Gate ("Gate"), an operational console for approvals, evidence, receipts, credits, and related support or legal access for outbound AI action workflows. These Terms of Service ("Terms") govern your access to and use of DVEM Gate and any related websites, applications, and services we provide (collectively, the "Services").

By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Business Information

Business name: DVEM
Representative: Deokmin Jang
Business Registration Number: 184-27-02002
Postal Code: 22009
Business Address: 10F, Suites 1001, V206, 185 Incheon tower-daero, Yeonsu-gu, Incheon, Republic of Korea
Official contact: official@dvem.ai
Support contact: support@dvem.ai

2. Service Description

DVEM Gate is an operational console designed to support approval, evidence, receipt, credit, and related metadata workflows for outbound AI actions.

The Services may include, without limitation:

• connection and workspace surfaces,
• approval and review surfaces,
• evidence and receipt records,
• credit and usage records,
• support and legal access surfaces, and
• related product infrastructure and interfaces.

Unless explicitly stated otherwise, DVEM Gate is designed to surface operational metadata, control records, and related state. It is not a general-purpose provider-side action execution engine.

3. Product Limits and Scope

You understand and agree that, at the current stage of the product:

• DVEM Gate may be limited to supported client paths, supported workspaces, approved integrations, or metadata-first flows,
• some features may be in launch, preview, beta, limited, or evolving form,
• some functionality may depend on third-party systems, client environments, or external providers,
• certain product surfaces may expose records, evidence, approval state, or billing state only,
• raw email body storage or other raw-content exposure may be limited or unavailable in the console surface, and
• we may add, remove, suspend, or modify features at any time.

We are not obligated to maintain any specific feature, integration, or workflow indefinitely.

4. Eligibility and Accounts

You may use the Services only if you are legally able to enter into a binding agreement and are authorized to use the Services on behalf of yourself or your organization.

You are responsible for:

• maintaining the security of your account and credentials,
• restricting access to your account,
• all activity that occurs under your account or workspace,
• ensuring that your use of the Services complies with applicable law, regulation, internal policy, and third-party obligations.

You must provide accurate and current information when requested. We may suspend, restrict, or terminate access if we reasonably believe that account access is unauthorized, insecure, misleading, abusive, unlawful, or otherwise in violation of these Terms.

5. Workspace Responsibility and Human Review

DVEM Gate is intended to support operational control and review. You remain responsible for how the Services are used within your organization or workspace.

You are responsible for:

• reviewing important actions before relying on them,
• determining who is authorized to approve, review, or operate within your workspace,
• validating downstream execution assumptions, and
• complying with your own legal, contractual, compliance, and policy obligations.

Where approvals, evidence, or authorization records are displayed, those records support your workflow but do not replace your own review, legal judgment, compliance analysis, or operational controls.

6. Fees, Billing, and Credits

Certain parts of the Services may require payment, prepaid credits, subscriptions, usage-based fees, or other commercial terms.

If credits are used:

• credits may be required before or during access to certain usage surfaces,
• credit balances, reservations, commitments, refunds, and adjustments may be recorded within the Services,
• credits may be limited to specific products, plans, workspaces, or use cases,
• unused credits may be non-refundable except as required by law or expressly stated in our Refund Policy.

You agree to pay all applicable fees, taxes, and charges associated with your use of the Services. If payment processing is provided through a third party, additional third-party terms may apply. We are not responsible for the independent acts, errors, downtime, or contractual terms of third-party payment providers. Our separate Refund Policy governs refunds to the extent applicable.

7. Acceptable Use and Prohibited Conduct

You may not use the Services to:

• violate any law, regulation, or legally binding obligation,
• infringe or misappropriate any intellectual property, privacy, publicity, confidentiality, or other rights,
• gain unauthorized access to systems, accounts, workspaces, or data,
• interfere with, disrupt, probe, scan, or overload the Services or related infrastructure,
• attempt to bypass security, policy, approval, credit, or usage controls,
• use the Services for spam, fraud, harassment, abuse, or unlawful surveillance,
• reverse engineer, decompile, disassemble, or otherwise attempt to extract source code, models, protected logic, or non-public system behavior, except to the extent prohibited by law,
• misuse the Services to create misleading records, false approvals, fabricated evidence, false receipts, or fraudulent operational states, or
• use the Services in a way that creates unreasonable risk, abuse, or harm to DVEM, other users, third-party providers, or the public.

We may investigate potential violations and take any action we reasonably deem appropriate, including suspension, restriction, deletion, reporting, or legal action.

8. Third-Party Services and Dependencies

The Services may interoperate with or depend on third-party systems, including AI providers, hosting providers, infrastructure vendors, authentication providers, payment processors, email vendors, browsers, and client environments.

We do not control third-party services and are not responsible for their availability, security practices, performance, outputs, contractual terms, policy changes, downtime, or failures. Your use of third-party services may also be governed by the terms and policies of those third parties.

9. Data and Privacy

Our handling of personal data and related information is governed by our Privacy Policy.

You acknowledge that the Services may process or display certain operational, workspace, account, billing, approval, evidence, receipt, support, and related metadata necessary to provide the Services.

You are responsible for ensuring that you have the necessary rights, permissions, and legal basis to use the Services with your data, your users’ data, your organization’s data, and any third-party data you introduce into the Services.

10. Intellectual Property

The Services, including all software, design, interfaces, workflows, branding, content, documentation, and related materials provided by DVEM, are owned by or licensed to DVEM and are protected by applicable intellectual property and other laws.

Except for the limited right to use the Services in accordance with these Terms, no rights are granted to you.

You retain whatever rights you hold in your own data and content, subject to the rights necessary for us to operate, secure, maintain, improve, and provide the Services.

If you provide feedback, suggestions, recommendations, or ideas to us, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable right to use, modify, implement, and incorporate that feedback without restriction or compensation.

11. No Warranty

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DVEM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, SECURITY, OR RELIABILITY.

We do not guarantee that:

• the Services will be uninterrupted,
• the Services will be error-free,
• the Services will always be secure,
• the Services will meet all of your expectations,
• records, approvals, evidence, receipts, or credit states will be free from error, delay, omission, or misconfiguration, or
• any third-party service or integration will remain available.

12. AI and Automation Limitations

You acknowledge that AI- or automation-related systems may produce incomplete, incorrect, delayed, misleading, or unexpected results.

You remain responsible for:

• reviewing important outputs,
• validating critical actions,
• making independent operational, legal, policy, and business decisions, and
• determining whether a workflow is appropriate for your use case.

DVEM Gate does not replace legal review, compliance review, security review, human judgment, or business judgment.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DVEM AND ITS AFFILIATES, OFFICERS, REPRESENTATIVES, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF DVEM FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID TO DVEM FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR
• USD $100.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you to the extent prohibited by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless DVEM and its affiliates, officers, employees, contractors, licensors, and representatives from and against any claims, liabilities, damages, judgments, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or related to:

• your use of the Services,
• your violation of these Terms,
• your violation of law or third-party rights,
• your data, content, instructions, workflows, or configurations, or
• your workspace’s actions or omissions.

15. Suspension and Termination

We may suspend, restrict, or terminate your access to all or part of the Services at any time, with or without notice, if we reasonably believe:

• you violated these Terms,
• your use creates legal, operational, security, or abuse risk,
• payment obligations are not met,
• continued access is harmful to DVEM, users, providers, or third parties, or
• suspension is required for maintenance, legal compliance, or protection of the Services.

You may stop using the Services at any time. Sections that by their nature should survive termination will survive, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and other continuing rights or obligations.

16. Changes to the Services

We may modify, update, suspend, or discontinue any part of the Services at any time. We are not liable for any modification, suspension, or discontinuation of the Services or any feature.

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we may provide notice by posting updated Terms, updating the “Last updated” date, or through other reasonable means. Your continued use of the Services after updated Terms become effective constitutes your acceptance of the updated Terms.

18. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Korea, without regard to conflict-of-law principles, unless otherwise required by applicable law.

Any dispute arising out of or relating to these Terms or the Services will be subject to the exclusive jurisdiction of the competent courts of the Republic of Korea, unless otherwise required by applicable law.

19. Severability

If any provision of these Terms is held unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

20. No Waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

21. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and any other applicable policies or commercial terms expressly incorporated by reference, form the entire agreement between you and DVEM regarding the Services, unless a separate written agreement applies.

22. Contact

For official or business matters: official@dvem.ai
For product support: support@dvem.ai